case study 643

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Minitrex case study:

Read the CRM at Minitrex Case Study on pages 243-245 in the textbook. Answer the Discussion Questions at the end of the Case Study. Your responses must be complete, detailed and in APA format. See the sample assignment for expected format and length. The grading rubric is included below.

Datatronics case study:

Read the Customer Service at Datatronics Case Study on pages 246-250 in the textbook. Answer the Discussion Questions at the end of the Case Study. Your responses must be complete, detailed and in APA format. See the sample assignment for expected format and length. The grading rubric is included below.

Note: make sure you check the follow this rules document and go ahead.

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