Help with management question

1. In economic downturns, forecasters may witness rising sales
in which of the following industries?

   automobiles and housing

  housing and
fast food

  automobiles and
gardening equipment

  fast food and
gardening equipment

2. Costco has been successful in part due to its unique
approach to staffing. Which of the following statements correctly explains its
approach in this area?

  Costco promotes
employees with in-store experience and sponsors them to take graduate-level
business courses.

  Costco hires
only managers who have worked for its competitors.

  Costco holds
employees’ jobs while they pursue business school degrees on their own.

  Costco hires
business school graduates directly out of college.

3. All of the following are considered semi controllable forces
EXCEPT

  economic
conditions

  customers

  unions

  shareholders

4. Depending on its goals, an organization can be classified
as

  for-profit,
mature, or social good

  social good,
for-profit, or not-for-profit

  not-for-profit,
governmental, or for-profit

  exempt,
for-profit, or governmental

5. In assessing a company’s environment, SWOT analysis
stands for

  staffing,
workplace, operations, and threats

  strengths, weaknesses,
opportunities, and threats

  strengths,
weaknesses, openings, and trends

  staffing,
workplace, opportunities, and trends

6. Diehard Sneakers’ quality control team analyzes how often
their product is returned because of defects. What kind of assessment is this?

  strategic
assessment

 
tactical/functional assessment

  operational
assessment

  external
environmental assessment

7. Which of the following is NOT a skill the authors say
managers must have to be successful?

  technical
knowledge

  creativity

  human relations
skills

  critical
thinking skills

8. Howard is the CEO of Run! Jump! Sing!, a chain of indoor
play gyms for toddlers and preschoolers. After repeatedly hearing from gym
staff that several children have been hurt in the bounce house play area,
Howard decides to remove all bounce houses from Run! Jump! Sing!
establishments. What kind of assessment is this most likely described as?

  strategic
assessment

 
tactical/functional assessment

  operational
assessment

  external
environmental assessment

9. Which of the following lists correctly identifies the
five management functions?

  organizing,
staffing, leading, controlling, and financing

  planning,
organizing, staffing, leading, and controlling

  planning, organizing,
staffing, leading, and financing

  planning,
staffing, leading, controlling, and budgeting

10. Which of the following is NOT one of the steps involved
in managerial planning?

  Examine the
company’s internal and external environments.

  Determine which
goals to pursue.

  Choose
strategies, tactics, and operational plans to achieve goals.

  Measure
performance at the strategic, tactical, and operational level.