The first measure taken by
Ms. Jones is to outsource the interpretation of imaging readings and fire the radiologist Dr. Harris. By doing so, the hospital would save $160,000 per year. However, after two weeks, the hospital sees 18% inaccuracy rates in outsourced reading reports. The hospital might face legal liabilities from inaccurate readings. Mr. Edwards and Ms. Jones want to stay with the plan to control costs, but the physicians are furious. The medical director, Dr. Wiseman, gathers all staff physicians to a call for action.
Write a four-to six-page double-spaced paper (excluding title and reference pages), addressing the following:
- Describe types of conflict identified in this case.
- Explain conflict management styles evidenced in this case.
- Propose a conflict resolution strategy to be used.
- Recommend strategies to reduce cost and legal liabilities.
Including an introduction and conclusion paragraph, your paper must be 5 spaced pages (excluding title and reference pages) and formatted according to APA style
. Utilize a minimum of three scholarly and/or peer-reviewed sources, including the textbook, that were published within the last five years.