week 8 Discussion Forum 1, business & finance homework help

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Anna Carter

Week 8 Discussion Attachment

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As you reflect on the various readings and concepts associated with critical thinking and decision making from the course, what themes, patterns, and inter-relationships emerge in your perspective?

When it comes to being a good decision maker, we are all victims of our own biases and distortions. This makes it improbable that we will make good decisions. We make decisions daily, from when and how we brush our teeth to how we make our money and pay our bills. Some decisions are much easier to make than others, but what about those difficult, life-changing decisions? Making good decisions is a process that involves critical thinking. Data must be gathered, and each step must be analyzed to an extent to decide how we will get to our end goal. Alternatives must be evaluated to forecast consequences and future, linked decisions. As you can see, learning to be a good decision maker and think critically is an intentional process that involves education and refinement. However consistency in the process is key to becoming a successful decision maker.

How does the construct of emotional intelligence that is presented in the article by Daniel Goleman add to your perspective?

Goleman describes emotional intelligence as having five components:

  • Self-awareness: Self-awareness involves being in tune with one’s self. Before you can lead others and make good decisions, you must know where your strengths and weaknesses lie. Let’s say you’re an attorney with a high moral sense, and you’re offered a high paying job at a well-known law firm defending high profile criminals. If you are self-aware, you are going to decline the offer, regardless of the money offered. Without self-awareness, you may take the job because it pays well and, in return, experience confusion and chaos within yourself.
  • Self-regulation: Instead of allowing emotional impulses to control our actions, self-regulation allows us to step back and see the big picture. Through self-regulation, instead of lashing out, we ask questions of ourselves and others. How did this happen? How could we have done this differently? How can we fix it? Then we can go through the 3 C’s of the inquiry approach to decision making to find a solution with his team.
  • Motivation: A good leader is motivated to achieve more. He or she won’t stop at the minimum. If you put a task in front of them, they will run with it and bring you a bonus ahead of schedule. This person, also, pulls others up along the way.
  • Empathy: This is an important trait to have as a leader. Empathy allows you to consider others’ feelings in your decision-making process. Things happen in everyday business that involves a plethora of people and situations. The difference between an empathetic nature and indifferent nature can result in an unproductive and unmotivated team. The goal for companies is to keep good talent. That means they need to feel like they matter.
  • Social skill: Having social skills means you identify with others. You’re able to talk to others on a level that enlivens them. I’m sure we know that person who walks into the room and everyone, instantly, shouts, “Hey!” They know that this person is going to bring life to the room. Whatever this person has to say will be upbeat, regardless of the conversation.

All of these components are important when it comes to decision making and critical thinking, especially in a group environment. When you’re considering buying a house in another city, you would take all of these components into consideration and think critically about how it would affect your family and your future.

Goleman, D. (1998). What makes a leader? Harvard Business Review.

Hammond, J., Keeney, R., & Raiffa, H. (1999). Smart choices: A practical guide to making better decisions. Boston, MA: Harvard Business School Press.

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